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General support
Questions about PETMET, beta access or the upcoming Android release.
Support
How can PETMET help?
PETMET is currently in pre-launch development. Our dedicated support inbox is active for account, privacy, safety, partnership and launch enquiries.
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Safety concerns
For non-emergency safety, scam, account or listing concerns during pre-launch.
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Business & partners
Animal organisations, responsible suppliers, shelters, rescues and other potential PETMET partners.
Public support email
Please do not send passwords, authentication codes, payment-card details, government-ID numbers, raw verification documents or suspected illegal imagery by ordinary email.
Account deletion
PETMET’s beta app includes an in-app account deletion process under Profile → Settings & Safety → Delete account.
Immediate danger
PETMET is not an emergency service. If a person or animal may be in immediate danger, contact the appropriate local emergency, police or animal-welfare authority.